DBA Tips Archive for Oracle


Starting the Oracle9i Intelligent Agent Fails

by Jeff Hunter, Sr. Database Administrator


  1. Overview
  2. Symptom
  3. Cause
  4. Solution


Often, the DBA will need to add or drop database resources from the Oracle Intelligent Agent properties files. This will typically require the DBA to delete files like: If by change, the DBA happens to remove any of the $ORACLE_HOME/network/agent/svp* files in this directory, the IA agents will fail to start.

These include the following files:


Trying to start the Oracle9i Intelligent Agent (IA), you receive the following:
  OEM on appdev: agentctl start

  Agent startup failed. Check /u01/app/oracle/product/9.0.1/network/log/dbsnmp.nohup for details

  DBSNMP for Solaris: Version - Production on 09-JAN-2002 12:33:34

  Copyright (c) 2001 Oracle Corporation.  All rights reserved.

  Starting Oracle Intelligent Agent...

After receiving the above error, you review the file dbsnmp.log and discover the following:

  DBSNMP for Solaris: Version - Production on 09-JAN-2002 12:33:31

  Copyright (c) 2001 Oracle Corporation.  All rights reserved.

  System parameter file is /u01/app/oracle/product/9.0.1/network/admin/snmp_ro.ora
  Log messages written to /u01/app/oracle/product/9.0.1/network/log/dbsnmp.log
  Trace information written to /u01/app/oracle/product/9.0.1/network/trace/dbsnmp.trc
  Trace level is currently 0

  NMS-00001: Warning: dbsnmp unable to connect to SNMP master agent
  12:33:31 09/01/2002
  ODG-05016: Error: unable to open file
  12:33:31 09/01/2002
  ODG-05001: Error: unable to open data cartridge registry file
  12:33:31 09/01/2002
  ODG-05085: Error: failed to get DG cartridge informati

The nmiconf.log file did not contain errors and all services appeared to discover correctly.

The snmp*.ora and services.ora files were created and populated correctly also.

The $ORACLE_HOME/network/log/dbsnmp.nohup file also contained the following errors:

  Certain conflicts were resolved during discovery
  Please consult /u01/app/oracle/product/9.0.1/network/log/nmiconf.log for details
  Failed while initializing Collection Service
  Error initializing subsystems
  Agent exited at Wed Jan  9 12:33:31 EST 2002 with return value 55
  Could not start agent. Initialization failure


The files: svppcart.dat, svppcart.dat.REF.properties and svppcart.olap where not found in the $ORACLE_HOME\network\agent directory.


Restore the files: svppcart.dat, svppcart.dat.REF.properties and svppcart.olap (if found) to their proper location: $ORACLE_HOME\network\agent

If you cannot find the missing files, you can create them manually. The format for the files are:

NOTE: Agent tracing on 9i is case sensitive. To trace the Agent, edit the snmp_rw.ora file and add the following line: dbsnmp.trace_level=16

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Last modified on
Wednesday, 13-May-2009 11:46:19 EDT
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